From signing up to running your fleet day to day
What actually happens after you decide to go with Trackmatic — before, during and after installation.
Before your tracker arrives
You confirm your vehicle count and set up billing with the team. There's no waiting on an installer's calendar — dispatch starts as soon as your order is confirmed, and delivery is approximately 10 working days.
Getting the vehicle live
You fit the tracker yourself (see self-install). Once it's wired and powered, the vehicle appears on your live map — usually within a few minutes of first power-up.
Setting up how you want to use it
Name your vehicles, invite any staff who need access, draw geofences around your depot or job sites, and set alert thresholds for speeding or idling.
Using it day to day
Check the live map when you need to, get alerts when something needs attention, and pull a report when you need the detail — trip history, idle time, or activity across the fleet.
Adding more vehicles
Order additional trackers as your fleet grows. Each new tracker follows the same self-install process and joins your existing dashboard.
If you need help
Reach the team through the contact form, WhatsApp, or our GPS tracking assistant — we reply by email, usually within one business day.
