Terms & Conditions
Last updated 19 September 2026.
Who we are
Trackmatic New Zealand (trackmatic.co.nz) is operated by Lynsco Group Limited, trading as Trackmatic (company number 570133). Contact: info@trackmatic.ie.
The service
Trackmatic supplies self-install GPS vehicle tracking hardware and access to an online tracking platform, on a subscription basis, billed per tracker per month.
Device deposit
The device deposit shown on our pricing page is a refundable deposit held against the tracker hardware supplied to you. It is not a purchase price for the device. Deposit refund terms are confirmed with you as part of your order.
Delivery
Standard delivery to New Zealand addresses is approximately 10 working days from order confirmation, for the standard delivery/handling fee shown on the pricing page. Delivery times are estimates, not guarantees, and can be affected by factors outside our control.
Self-installation
Trackers are supplied for self-installation by the customer, following the instructions provided. Trackmatic is not responsible for damage arising from incorrect installation. If you are not confident installing the device yourself, engage a suitably qualified person (such as an auto-electrician) to do so.
Billing and cancellation
Subscription fees are billed per tracker, per month, from the point your order is confirmed. Specific billing dates, payment method and cancellation terms are confirmed with you directly by our team as part of setting up your account, and set out in your order confirmation.
Acceptable use
The service must be used in compliance with New Zealand law, including in relation to employee monitoring and privacy obligations where vehicles are used by staff. You are responsible for informing your employees or drivers that a vehicle is tracked, where required by law.
Liability
Nothing in these terms excludes or limits any right or remedy you have under New Zealand's Consumer Guarantees Act 1993 or Fair Trading Act 1986 where those Acts apply. To the extent permitted by law, Trackmatic's liability for the service is limited to the fees paid for the affected tracker(s) in the preceding 12 months.
Governing law
For customers located in New Zealand, these terms are governed by New Zealand law, and the New Zealand courts have non-exclusive jurisdiction over any dispute.
Changes
We may update these terms from time to time; the current version is always available at this page.
Contact
Questions about these terms: contact us or email info@trackmatic.ie.
