Privacy Policy

Last updated 19 September 2026.

This policy explains how Trackmatic New Zealand (trackmatic.co.nz), operated by Lynsco Group Limited trading as Trackmatic, handles personal information collected through this website.

What we collect

Contact details you give us directly: name, company, email address, mobile/WhatsApp number, and the content of your message or chat conversation.
Basic technical information: IP address and browser user agent, used for spam and abuse prevention on our forms and chat.
A conversation identifier stored in your browser's local storage, so our chat assistant can continue a conversation you've already started. This identifier does not identify you personally on its own.

We do not use advertising trackers or third-party analytics cookies on this website.

How we use it

To respond to your enquiry and provide pricing or product information.
To set up and manage your order and subscription if you become a customer.
To improve our chat assistant's replies, using the content of the conversation.
To detect and prevent spam or abusive form submissions.

Who sees it

Enquiries and chat details are sent to the Trackmatic team's monitored email inboxes and stored in our internal lead records. Where you chat with our GPS tracking assistant, your message may be processed by our AI service provider in order to generate a reply; that provider does not use your data to contact you directly. We do not sell personal information to third parties.

How long we keep it

We keep enquiry and order records for as long as reasonably necessary for customer service, accounting and legal record-keeping purposes.

Your rights

Under the Privacy Act 2020 (New Zealand), you can ask us what personal information we hold about you and ask us to correct it. Contact info@trackmatic.ie to make a request.

Contact

Questions about this policy: contact us or email info@trackmatic.ie.